ARGH.

I know I should know better than to trust Amazon by now.

But

Jesus fucking Christ.

They say this is a photo of my delivery.

First of all. That is not anywhere in my building. That is also not anywhere in THE BUILDING THAT CONTAINS THE MAIL ROOM, which ACCORDING TO THE PROMINENTLY DISPLAYED SIGN ON THE DOOR is where EVERY delivery is REQUIRED to go, otherwise it will not be considered properly delivered.

I DO NOT KNOW what the place in the picture is.

It does not appear to be a “front door or porch,” which is good because it would not be anywhere near safe to leave a package at the fuckin front door or porch of this building goddammit.

But it is ALSO NOT IN ANY BUILDING I RECOGNIZE.

That carpet does not exist anywhere in either of our buildings. Both buildings, on every floor, have a very distinctive red floral carpet that could not possibly be confused with THAT.

And I guess I shouldn’t complain about the huge fresh stain they also somehow left on that floor, ‘cause it isn’t even my floor.

But.

I’m gonna say “not great”

Now let’s see what options it gives me?

Well. I already went through this for the other box in this delivery and I picked “never received it” and it did NOT give me Any helpful options, so this time I guess I’ll choose “delivered to wrong address” …

So then it asks me to review the delivery instructions I gave….

(then it lists my address, which, yes, is the address I gave them, duh)

And then it lists the other information I have on file about delivering here (which they have done before, without incident!)

So. All I see here is the proof that THEY ARE SUPPOSED TO DELIVER IT TO THE LEASING OFFICE IN THE BUILDING ACROSS THE STREET

which they obviously did not, according to that photo

So, Continue?

Well. I don’t fucking know which of these is closest to accurate, because the photo of this supposed delivery is of a place I DONT RECOGNIZE.

So, Other?

And that’s it. No option to add further info. No option to try and get the problem FUCKING FIXED. I just have to accept that my delivery was unloaded in some mystery location that could be in another country for all I know.

It was a lot of money too. And included a pair of shoes that I’m gonna need for work starting this Thursday or else I might not be able to get through the shift.

And the only other thing I can think of doing is trying to CALL AMAZON, which– going by my previous experience with call centers– would involve so much time on the phone that, assuming my own time is worth a fair wage, I’d barely break even. And that’s ASSUMING they actually resolve my issue and get me either my money back or the stuff I paid for. Which is VERY far from guaranteed.

So. Fuck this. Fuck Amazon. Don’t ever trust them.